CONDITIONS GENERALES DE VENTE

1. All orders with a value of $800 and under are subject to pre-pay terms and pre-pay freight costs (10% value of the subtotal being shipped, excluding oversized items as determined by Level Six).
2.  Invoices more than 30-days overdue will be subject to a monthly 2% finance. Invoices more than 90-days past due will be sent to collections and a 30% collection agency fee will be applied to the invoice.
3. Order Confirmations will only be provided for pre-season & volume orders. Order confirmations will be sent on the 1st of the month before your scheduled shipping date. If you have a ship date of May 15th, 2026, you will receive an order confirmation on April 1st, 2026. Please note that orders will ship as is on the scheduled ship date if no reply is received.
4. Order Modifications must be made in the B2B portal or submitted by email to sales support via salessupport@levelsix.com up to 10 business days prior to the order ship date. Orders are locked 10 days prior to the ship date. Orders requiring edits after this window will be cancelled and the dealer will be asked to submit a brand-new order.
5. Additions to Pre-Season & Volume orders require a new PO number and will be shipped with existing Pre-Season / Volume order(s).
6. Cancellations must be submitted to sales support by email via salessupport@levelsix.com a minimum of 10 business days prior to scheduled ship date. A 20% restocking fee is applicable to order cancellations that fall within the 10-business day period leading to the order ship date. Any freight or brokerage costs incurred by Level Six in the event of a cancellation will be deducted from the credit issued.
7. Fulfillment Policy; Level Six will ship all orders with 50% balance of product quantities available on the specified ship date submitted without further confirmation.
8. Backorders will be fulfilled as inventory becomes available without any advanced shipping notice. If dealers do not wish to receive backorders written notice is required to be sent to your Level Six representative via email. Please note that the default procedure at Level Six is that all dealers accept backorders unless explicitly stated they do not via email.
9. Freight Costs are the dealer's responsibility and must be prepaid. These costs will be included on the invoice unless otherwise agreed with your Level Six representative. Dealers may provide their preferred carrier account details for shipping all orders on their account. For orders where freight costs exceed 10% of the subtotal, we will confirm with the dealer before shipping. This does not apply to oversize items, as determined by Level Six.
10. Finance Charges apply to invoices more than 30 days past due and will be subject to a subsequent 2 % charge for every additional month payment is delayed. Delinquent accounts will be placed on C.O.D status. Subsequent orders will be placed on hold until payment is received. Accounts 90 days past due will be placed under collections and dealership status will be subject to termination. A 30% collection agency fee will be applied over and above any finance charges that have been accrued. All products remain the property of Level Six until paid for in full.
11. Credits can be used at any time. A credit memo is not subject to a monetary value refund and can only be applied to an invoice or outstanding balance.
12. Product Returns to Level Six must have a Return Merchandise Authorization number issued by Level Six. All shipments without an RMA will be refused and returned to sender, any additional charges incurred by Level Six will be added to the dealer’s outstanding balance. Returns are subject to a 20% re-stocking fee as is determined by the quality/condition of the product returned. Products being returned must be new, unused, and have tags intact. All costs associated with the return are the dealer’s responsibility. If a return shipping label is required or costs are incurred by Level Six, Level Six will deduct associated costs from the credit issued.
13. All our contractual relations will be governed exclusively by Canada law.